Software built with real-world understanding

Formpak is a specialist formulation and regulatory compliance software company supporting businesses in fragrance, flavour, cosmetics, essential oils and homecare.

Our platform helps teams manage formulation development, regulatory compliance and product documentation in one connected system, bringing clarity and control to complex, highly regulated environments.

But Formpak is more than software.

“The one overriding thing is: Formpak cares. About customers, and about the people who work here.”

- Formpak CEO Penny Williams

Where Formpak began

Formpak was born from a practical problem: how to record, search and manage complex formulations accurately.

What started as a custom-built solution grew over time in direct response to real industry needs. As regulations increased, product portfolios expanded and documentation requirements became more demanding, Formpak evolved alongside them.

Today, that same principle still applies, we build Formpak by listening closely to the challenges our customers face and designing solutions that work in the real world.
Built for complexity in regulated industries

Formulation-led industries are inherently complex. Large ingredient libraries, evolving regulations and detailed documentation requirements demand accuracy, traceability and care.

Formpak is designed specifically for these realities.Rather than oversimplifying complex workflows, our software supports careful decision-making, structured data management and regulatory confidence, helping teams reduce risk without restricting creativity.

“We’re not a machine. We’re thinking, feeling people, solving real problems.”
Formpak CEO - Penny Williams
A partnership, not just a platform

We work closely with customers across the full lifecycle of their use of Formpak, from implementation and onboarding through to long-term support.

That partnership approach means understanding how each business operates, helping teams structure data and workflows effectively, and supporting them as regulations, products and processes evolve.

Many customers are surprised by how much industry knowledge and continuity sits behind the software, and how invested we are in helping them succeed.
The people behind Formpak

Formpak is shaped by the people who build it, support it and use it. Across the company, you’ll find people who:

• Care deeply about doing a good job
• Take responsibility for their work
• Share knowledge freely
• Are curious, thoughtful and practical
• Enjoy working together to solve complex problems

We value trust, openness and respect, both internally and with our customers.

“You genuinely want to do a good job - not because you have to, but because you want to give something back.”
Formpak Operations Manager - Clare Early
Where Formpak began

Formpak was born from a practical problem: how to record, search and manage complex formulations accurately.

What started as a custom-built solution grew over time in direct response to real industry needs. As regulations increased, product portfolios expanded and documentation requirements became more demanding, Formpak evolved alongside them.

Today, that same principle still applies, we build Formpak by listening closely to the challenges our customers face and designing solutions that work in the real world.
Built for complexity in regulated industries

Formulation-led industries are inherently complex. Large ingredient libraries, evolving regulations and detailed documentation requirements demand accuracy, traceability and care.

Formpak is designed specifically for these realities.Rather than oversimplifying complex workflows, our software supports careful decision-making, structured data management and regulatory confidence, helping teams reduce risk without restricting creativity.

“We’re not a machine. We’re thinking, feeling people, solving real problems.”
Formpak CEO - Penny Williams
A partnership, not just a platform

We work closely with customers across the full lifecycle of their use of Formpak, from implementation and onboarding through to long-term support.

That partnership approach means understanding how each business operates, helping teams structure data and workflows effectively, and supporting them as regulations, products and processes evolve.

Many customers are surprised by how much industry knowledge and continuity sits behind the software, and how invested we are in helping them succeed.
The people behind Formpak

Formpak is shaped by the people who build it, support it and use it. Across the company, you’ll find people who:

• Care deeply about doing a good job
• Take responsibility for their work
• Share knowledge freely
• Are curious, thoughtful and practical
• Enjoy working together to solve complex problems

We value trust, openness and respect, both internally and with our customers.

“You genuinely want to do a good job - not because you have to, but because you want to give something back.”
Formpak Operations Manager - Clare Early

“The one overriding thing is: Formpak cares.
About customers, and about the people who work here.”

- Formpak CEO

Where Formpak began

Formpak was born from a practical problem: how to record, search and manage complex formulations accurately.

What started as a custom-built solution grew over time in direct response to real industry needs. As regulations increased, product portfolios expanded and documentation requirements became more demanding, Formpak evolved alongside them.

Today, that same principle still applies, we build Formpak by listening closely to the challenges our customers face and designing solutions that work in the real world.

Built for complexity in regulated industries

Formulation-led industries are inherently complex. Large ingredient libraries, evolving regulations and detailed documentation requirements demand accuracy, traceability and care.

Formpak is designed specifically for these realities.

Rather than oversimplifying complex workflows, our software supports careful decision-making, structured data management and regulatory confidence, helping teams reduce risk without restricting creativity.

"We're not a machine. We're thinking, feeling people, solving real problems." - Formpak CEO

A partnership, not just a platform

We work closely with customers across the full lifecycle of their use of Formpak, from implementation and onboarding through to long-term support.

That partnership approach means understanding how each business operates, helping teams structure data and workflows effectively, and supporting them as regulations, products and processes evolve.

Many customers are surprised by how much industry knowledge and continuity sits behind the software, and how invested we are in helping them succeed.

The people behind
Formpak

Formpak is shaped by the people who build it, support it and use it.
Across the company, you’ll find people who:

  • care deeply about doing a good job
  • take responsibility for their work
  • share expertise freely
  • are curious, thoughtful and practical
  • enjoy working together to solve complex problems

We value trust, openness and respect, both internally and with our customers.

“You genuinely want to do a good job, not because you have to, but because you want to give something back.”
- Operations Manager, Customer Success

Looking ahead

As regulations evolve and product development becomes more demanding, our focus remains the same: supporting customers to innovate confidently, manage compliance responsibly and build better products.

We believe good software creates space:
for better thinking, better collaboration and better outcomes.