Thoughtful People.
Meaningful Work.
Real Impact.

At Formpak, we build software for complex, regulated industries, and we do it in a way that puts people first.

Whether you’re working in development, customer success, regulatory, operations or delivery, you’ll be trusted to think, ask questions and take ownership of your work.

Working at Formpak

Working at Formpak is collaborative, supportive and quietly ambitious.

People across the business describe the culture as open, friendly and grounded. There’s a strong sense of trust, very little ego and a shared commitment to doing things properly. Questions are encouraged, knowledge is shared freely and people are trusted to manage their work without micromanagement.

The work can be complex, but the environment is calm. When challenges arise, people work through them together.

"I've never worked anywhere that's been quite so supportive of the team. People really are the priority."

Operations Manager, Customer Success

"Everyone is warm, supportive, and genuinely want to help,
no matter how busy they are."

Product & Technology Team

" People are trusted here. There's no excessive management, you're expected to manage yourself, and you're supported when you need it."

Project Manager, Solutions Delivery

"You can see real personal and professional growth here,
and that doesn't happen everywhere."

Product & Technology Team

A culture built on trust,
care and expertise

The kind of people who
do well at Formpak

People tend to thrive here if they:

  • are curious and enjoy learning
  • care about doing good work, not just ticking boxes
  • are comfortable with complexity
  • collaborate well with others
  • ask questions early and often
  • value kindness, respect and trust

Above all, we value people who care about the quality of their work and the impact it has.

How we support
our people

We believe people do their best work when they feel trusted and supported.

At Formpak, that means realistic expectations, flexibility when life happens and open conversations about priorities and workload. Managers are approachable, teammates are supportive and people are encouraged to speak up early if something feels unclear or challenging.

People are encouraged to raise risks, share context and make their work visible, not to be monitored, but to work better together.

Growth and
development

Formpak is a place where people grow, often in ways they
didn’t expect.

Because we’re a specialist company, you’ll:

  • develop deep knowledge of the industry
  • learn from experienced colleagues
  • gain exposure to different parts of the business
  • have space to shape your role over time

Progress isn’t one-size-fits-all, it’s about finding where you do
your best work.

Why people stay

Many people stay at Formpak for a long time.

They stay because the work is interesting, the people are supportive and the culture is respectful. They stay because they feel trusted, listened to and valued, and because the company genuinely cares about doing things well.

Where Formpak began

Formpak was born from a practical problem: how to record, search and manage complex formulations accurately.

What started as a custom-built solution grew over time in direct response to real industry needs. As regulations increased, product portfolios expanded and documentation requirements became more demanding, Formpak evolved alongside them.

Today, that same principle still applies, we build Formpak by listening closely to the challenges our customers face and designing solutions that work in the real world.
Built for complexity in regulated industries

Formulation-led industries are inherently complex. Large ingredient libraries, evolving regulations and detailed documentation requirements demand accuracy, traceability and care.

Formpak is designed specifically for these realities.Rather than oversimplifying complex workflows, our software supports careful decision-making, structured data management and regulatory confidence, helping teams reduce risk without restricting creativity.

“We’re not a machine. We’re thinking, feeling people, solving real problems.”
Formpak CEO - Penny Williams
‍
A partnership, not just a platform

We work closely with customers across the full lifecycle of their use of Formpak, from implementation and onboarding through to long-term support.

That partnership approach means understanding how each business operates, helping teams structure data and workflows effectively, and supporting them as regulations, products and processes evolve.

Many customers are surprised by how much industry knowledge and continuity sits behind the software, and how invested we are in helping them succeed.
‍
A partnership, not just a platform

Formpak is shaped by the people who build it, support it and use it. Across the company, you’ll find people who:

• Care deeply about doing a good job
• Take responsibility for their work
• Share knowledge freely
• Are curious, thoughtful and practical
• Enjoy working together to solve complex problems

We value trust, openness and respect, both internally and with our customers.

“You genuinely want to do a good job - not because you have to, but because you want to give something back.”
Formpak Operations Manager - Clare Early‍

A culture built on trust, care and expertise

The kind of people who do well at Formpak

People tend to thrive here if they:
‍
• Are curious and enjoy learning
• Care about doing good work, not just ticking boxes
• Are comfortable with complexity
• Collaborate well with others
• Ask questions early and often
• Value kindness, respect and trust

Above all, we value people who care about the quality of their work and the impact it has.
How we support our people

We believe people do their best work when they feel trusted and supported.

At Formpak, that means realistic expectations, flexibility when life happens and open conversations about priorities and workload. Managers are approachable, teammates are supportive and people are encouraged to speak up early if something feels unclear or challenging.

People are encouraged to raise risks, share context and make their work visible, not to be monitored, but to work better together.
Growth and development

Formpak is a place where people grow, often in ways they didn’t expect.
Because we’re a specialist company, you’ll:
‍
• Develop deep knowledge of the industry
• Learn from experienced colleagues
• Gain exposure to different parts of the business
• Have space to shape your role over time

Progress isn’t one-size-fits-all, it’s about finding where you do your best work.
Why people stay

Many people stay at Formpak for a long time.

They stay because the work is interesting, the people are supportive and the culture is respectful. They stay because they feel trusted, listened to and valued, and because the company genuinely cares about doing things well.

A culture built on trust, care and expertise

The kind of people who do well at Formpak

People tend to thrive here if they:
‍
• Are curious and enjoy learning
• Care about doing good work, not just ticking boxes
• Are comfortable with complexity
• Collaborate well with others
• Ask questions early and often
• Value kindness, respect and trust

Above all, we value people who care about the quality of their work and the impact it has.
How we support our people

We believe people do their best work when they feel trusted and supported.

At Formpak, that means realistic expectations, flexibility when life happens and open conversations about priorities and workload. Managers are approachable, teammates are supportive and people are encouraged to speak up early if something feels unclear or challenging.

People are encouraged to raise risks, share context and make their work visible, not to be monitored, but to work better together.
Growth and development

Formpak is a place where people grow, often in ways they didn’t expect.
Because we’re a specialist company, you’ll:
‍
• Develop deep knowledge of the industry
• Learn from experienced colleagues
• Gain exposure to different parts of the business
• Have space to shape your role over time

Progress isn’t one-size-fits-all, it’s about finding where you do your best work.
Why people stay

Many people stay at Formpak for a long time.

They stay because the work is interesting, the people are supportive and the culture is respectful. They stay because they feel trusted, listened to and valued, and because the company genuinely cares about doing things well.

Interested in joining us?

If you’re looking for a role where you can do meaningful work,
learn continuously and be part of a thoughtful, supportive team, we’d love to hear from you.

Get in touch