FAQ

General

What is Formpak?

Formpak is a specialist formulation and regulatory compliance software designed for businesses in fragrance, flavour, cosmetics, essential oils and homecare industries. It helps teams manage formulation development, regulatory requirements and product documentation within one connected platform.

Who is Formpak designed for?

Formpak is built for formulation-led businesses operating in regulated industries. Our customers include manufacturers, ingredient suppliers and product development teams who need to manage complex formulations, evolving regulations and detailed documentation requirements.

What makes Formpak different from generic ERP or document systems?

Formpak is purpose-built for formulation and compliance workflows. Unlike generic systems, it understands formulation structures, regulatory rule sets and industry-specific documentation requirements. This allows teams to manage complexity without adapting their processes to unsuitable tools.

Implementation & onboarding

How long does implementation take?

Implementation timelines vary depending on the size of your organisation and the complexity of your data. We work closely with each customer to structure data correctly, configure workflows and provide structured onboarding to ensure a smooth transition.

Do you provide onboarding and training?

Yes. Structured onboarding and training are included during implementation. We guide teams through formulation workflows, regulatory management and document generation to ensure users feel confident using the system.

Can Formpak be configured to our workflows?

Yes. Formpak is highly configurable. Workflows, regulatory settings, document templates and user permissions can be tailored to reflect how your business operates in practice.

Compliance & regulations

Does Formpak support IFRA compliance?

Yes. Formpak supports compliance with International Fragrance Association (IFRA) standards by embedding IFRA rule sets directly into formulation workflows. This helps teams assess restrictions and generate relevant compliance documentation efficiently.

Does Formpak support GHS /CLP classifications?

Yes. Formpak includes tools to support GHS / CLP hazard classification and labelling requirements, helping teams manage regulatory data and generate compliant documentation such as Safety Data Sheets.

Can Formpak support PCN / UFI requirements?

Yes. Formpak helps structure and manage the data required for Poison Centre Notifications (PCN) and UFI-related submissions, supporting compliance with applicable regulatory frameworks.

Does Formpak support transport regulations?

Formpak supports the management of regulatory and hazard data relevant to transport classification, helping businesses maintain consistent and traceable product information.

Documentation & Data Management

Can Formpak generate Safety Data Sheets (SDS)?

Yes. Formpak enables the generation of Safety Data Sheets, certificates and technical documentation directly from validated formulation and regulatory data, helping ensure accuracy and consistency.

How does Formpak help reduce compliance risk?

By embedding regulatory checks directly into formulation workflows, Formpak reduces reliance on manual calculations and disconnected spreadsheets. This improves traceability, consistency and visibility across product data.

Can existing data be migrated into Formpak?

Yes. We support data migration from spreadsheets and legacy systems, helping structure formulation and product data for long-term accuracy and usability within the platform.

Product packages & scalability

What product packages are available?

Formpak is available in three packages: Essentials, Advanced and Enterprise. Each package includes core modules, with additional functionality and integration capability available depending on your business requirements.

Can modules be added as our business grows?

Yes. Formpak’s modular structure allows additional capabilities to be added over time, supporting evolving regulatory, operational and integration needs.

Can Formpak integrate with other systems?

Yes. Formpak includes integration capabilities that allow connection with external systems such as ERP platforms and enterprise tools, depending on configuration and package level.

Support & partnership

What support is available after implementation?

Customers have ongoing access to our support team for system queries and workflow guidance. We aim to provide practical, knowledgeable assistance grounded in industry understanding.

How often is Formpak updated?

Formpak is regularly updated to support regulatory changes, feature enhancements and system improvements. Updates are communicated clearly to customers to ensure continuity.

Getting started

How can I request a demo?

You can request a demo by contacting our sales team via the Contact page. We will arrange a session to understand your requirements and demonstrate relevant areas of the software.